Cerca hotel in Contea di Tuscaloosa

“Front desk staff need some customer service training. When I approached the desk on Sunday night neither of the two young females greeted me. I had to ask if I could check in. Then the only thing spoken to me was to ask for my cc for incidentals and that I must pay a parking fee. There was no “thank you” or hope you have a great stay or let us know if you need anything…..They set the tone for my stay. This place is fine if you are doing something connected with the university but not if you are...

“Standard al di sotto del brand “La Quinta”. Camera con alcuni componenti consumati e pulizia inesistente di alcune parti. Ho fatto presente queste cose alla reception: risultato…non e’ cambiato nulla. Colazione scarsa; normalmente si trovano sempre caffè’ acqua a disposizione in reception. Qui c’è una macchinetta del caffè mal funzionante, niente acqua, assenza di attenzioni al cliente. Non ci torno.”

“Nice”

“Pool closed due to heater being broken. Great location. Good breakfast. Clean!”

“I love this hotel! The room was spacious and clean. It offered everything I needed. Also excellent location, complimentary water and great breakfast. I will definitely return.”

“Only one elevator in the building was working. I was initially charged for parking, but that was never mentioned at check-in. I was able to get that reversed (days later) when I communicated that I did not utilize their parking as my son lives in the apartments next door. This hotel has gone down hill in the last few years and does not represent the Hilton standards or the rates that they are charging.”

“It had a damp smell to the room that stayed even after disinfecting the room!”

“Great rooms with excellent staff. Breakfast is one of the best I have had. Their restaurant had very limited options.”

“Everyone was so polite and respectful to everyone! I’m from Tuscaloosa and I’m so glad I gave this hotel a try . I will always book with them! A+ ”

“Yes ”

“The room was clean and the bed was comfortable. The staff were very friendly and attentive.”

“Staff was amazing. Shower, impressive. ”

“Buon hotel, colazione nella media. Peccato che per errore avevano cancellato la nostra prenotazione. Alla fine ne della discussione hanno rimediato offrendoci l’ultima stanza disponibile.”

“Clean room, staff friendly and helpful ”

“Great”

“Great location, staff was very friendly and the rooms was clean”

“Yes, great parking! ”

“Parking was easy. The AC Unit was loud and very disturbing when it kicked on, the bathtub was pretty gross. I originally booked a room with 1 King Bed, when I called on my way to confirm my room, as I was arriving late, I was told the King Bed rooms were filled. Which was fine b/c my daughter ended up wanting to stay in the room, but when I got there .. even though they already filled my reserved King Bed Room, they charged me more money for the room with 2 beds ... Bad Business”

“Ottima struttura, pulizia efficiente, suites complete, ottimo servizio, materassi molto comodi. Lo consiglio.”